Sub-processors List

Last Updated: April 22, 2025

Product Sub-processors

Consistent with the HMH Terms of Purchase, HMH may share Student Education Records with third-party contractors to support the Products. HMH utilizes a supply chain risk management process to ensure the third-party contractors protect the availability, confidentiality, and integrity of Student Education Records consistent with applicable law and industry standard measures. These third-parties are prohibited from engaging in targeting advertising and any other use of Student Education Records except in support of the Products.  Current third-parties that may have access to Student Education Records include:

SUBPROCESSORTYPE OF SERVICE PROVIDEDCOUNTRY LOCATION
Amazon Web Services
410 Terry Ave. North
Seattle, WA 98109-5210
Cloud hosting providerUSA
Navisite
200 Minuteman Road
Andover, MA 01810
Cloud hosting providerUSA
Microsoft
One Microsoft Way
Redmond, Washington 98052-6399
Software servicesUSA
Salesforce
One Market Street
San Francisco, CA 94105
Customer management softwareUSA
Alorica
5 Park Plaza
Irving, CA 92614
Customer supportUSA
Endava Ire Ltd
13-18 City Quay, Dublin 2, Ireland
Software developmentIE
Cognizant USASoftware developmentUSA
Atlassian
350 Bush Street Floor 13
San Francisco, Ca 94104
Customer support and issue managementUSA
Hitachi Consulting Corporation
Dallas, Texas USA
Software developmentUSA
Amira Learning, Inc
San Francisco, CA, USA
Software servicesUSA
Snowflake
San Francisco, CA USA
Software servicesUSA
Caveon, Inc
Midvale, UT
Software servicesUSA
LanguaMetrics, LLC and VIMAS Group International, Inc
Odessa, Florida
Software servicesUSA
Advanced Technology Recycling
Salt Lake, Utah
Secure media sanitation services and IT asset disposal services.USA
Technology Conservation Group, Inc.
Portland Oregon
IT asset disposal servicesUSA
Flexential
Portland, Oregon and Salt Lake City, Utah
Data center servicesUSA
Pendo
301 Hillsborough St.
Raleigh, NC 27603
Product monitoringUSA
DatadogProduct monitoring and loggingUSA
Scanii
11650 Olio Rd, Suite 1000-171
Fishers, IN 46037-7619
Content identification on student submissionsUSA
Fullstory
1745 Peachtree ST NE, STE N
Atlanta, GA 30309
Customer technical supportUSA
Intercom
55 2nd Street, 4th Floor
San Francisco, CA 94105
Customer technical supportUSA
Turnitin
2101 Webster Street Suite 1800
Oakland, CA 94612
Plagiarism detectionUSA
Copyleaks
700 Canal St.
Stamford, CT 06902
AI content detectionUSA
ProWritingAid
International House, 36-38
Cornhill, London EC3V 3NG, UK
Grammar evaluationUK
Matific
2196 Third Ave, Unit #10001
New York, NY 10035
Math learning and reporting servicesUSA

Site Sub-processors

As reference in our Privacy Policy GDPR a list of our third-party processors for the Site includes:

SUBPROCESSORTYPE OF SERVICE PROVIDEDCOUNTRY LOCATION
Alorica
5 Park Plaza
Irving, CA 92614
Customer SupportUSA
Amazon Web Services (AWS)
410 Terry Ave North
Seattle, WA 98109-5210
Hosting for Products/Services and associated dataUSA
Boston Soft Design
233 Needham Street
Newton Upper Falls, MA 02464-1605
Database ManagementUSA
Cisco WebEx
170 West Tasman Dr.
San Jose, CA 95134
WebinarsUSA
Cvent
1765 Greensboro Station Pl.
McLean, VA 22102
Event ManagementUSA
Google
1600 Amphitheatre Parkway
Mountain View, CA, 94043
Analytics, FormsUSA
HighSpot
2401 4th Ave #600
Seattle, WA 98121
Sales EnablementUSA
HubSpot
25 First Street, 2nd Floor
Cambridge, MA 02141
Sales & Marketing Customer Relationship ManagementUSA
Mad Mimi
14455 N. Hayden Rd., Suite 219
Scottsdale, AZ 85260
Email MarketingUSA
Mailchimp
675 Ponce De Leon Ave NE #50
Atlanta, GA 30308
Email MarketingUSA
Microsoft
One Microsoft Way
Redmond, Washington 98052-6399
Email and other office productivity toolsUSA
Mimecast
191 Spring Street
Lexington, MA 02421
Email supportUSA
Navisite
200 Minuteman Road
Andover, MA 01810
Hosting for Products/Services and associated dataUSA
OneTrust
1200 Abernathy Rd NE, Building 600
Atlanta, Georgia 30328
Consent ManagementUSA
Oracle Corporation
500 Oracle Parkway
Redwood Shores, CA 94065
Database & email Address ManagementUSA
Qualtrics
505 1st Ave S #700
Seattle, WA 98104
Experience Management & Market ResearchUSA
Salesforce
One Market Street
San Francisco, CA 94105
Customer relationship managementUSA
SAP
3999 West Chester Pike
Newtown Square, PA 19073
Customer Relations & Business OperationsUSA

Effective Date: June 30, 2025