Education

Product Support

Click here to view the January 18, 2019 updates to Student Achievement Manager (SAM) and System 44 Next Generation.

Click here to view the January 16, 2019 updates to Student Achievement Manager (SAM).

Click here to view the January 11, 2019 updates to Student Achievement Manager (SAM), System 44 Next Generation, Math Inventory, Reading inventory, and Reading Counts!

Click here to view the January 4, 2019 updates to Student Achievement Manager (SAM), Next Generation Dashboards, and System 44 Next Generation. 

In the recently released HTML5 update to the Student Achievement Manager (SAM), reports now open directly as PDFs in a separate browser window. This has resulted in many changes to the onscreen reports. 

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As part of the HTML5 update to Student Achievement Manager (SAM), there are changes to the procedure for running reports. 

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HTML5 editions of System 44 Next Generation and Student Achievement Manager (SAM) are now available for hosted customers, with no action required to access the new applications.  Downloadable updates for local customers will be available on a future date.

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The latest Chrome update (Chrome 71), is currently blocking microphone access to READ 180 Next Generation and System 44 Next Generation on machines without a webcam.  HMH is working to resolve the issue, but recommends using a different browser (Edge, Firefox, Safari) for any districts experiencing microphone issues with READ 180 Next Generation and System 44 Next Generation.

Please join our software experts in this Q&A session to learn about the latest updates for your HMH® intervention programs and outstanding technical issues.

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A new version of the eReader (used in the Interactive Teaching System and the READ 180 and System 44 eBook Libraries) will be going live in December. The new version will feature an updated interface; however, it will not carry over previously saved notes and highlights. Teachers who have notes and highlights in their eReader books should save them in Word documents prior to the upgrade. 

Contact HMH Technical Support for more information. 

Students using READ 180 or System 44 Next Generation on Chromebooks and desktops using Chrome OS 60 or later and connected to a locally-installed district or school server will be unable to move past the microphone check or record activities in these programs. Contact the Help Desk at 1-800-283-5974 if your students are stuck in the program as a result of this bug. (Note that Chromebooks using earlier versions of Chrome OS are not affected.)

HMH is working on a solution to this issue and will release an update as soon as it is available.

Watch this video for step-by-step instructions creating a READ 180 Universal class and enrolling students using HMH Teacher Central. Once the initial READ 180 Universal class is created in the district or school, additional classes are created and populated using HMH Teacher Central. This video shows you how.

Watch this video for step-by-step instructions creating a READ 180 Universal class and enrolling students using SAM. Unless class data is imported, the school or district's initial READ 180 Universal class needs to be created and populated in the Student Achievement Manager. This video shows you how.

• Watch this video for step-by-step instructions on adding a student in SAM.
• Adding students in SAM will set up the roster so you can begin enrolling them in Scholastic technology programs.

Watch this video for step-by-step instructions on adding a school in SAM. Adding schools to SAM is a first step for administrators to get started with Scholastic technology programs.

Watch this video for step-by-step instructions on adding a class in SAM. Adding classes in SAM is necessary before creating teacher and student accounts.