Education

Product Support

Click here to view the December 8, 2018 updates to Next Generation Dashboards, System 44 Next Generation, and Reading Counts! 

Click here to view the November 30, 2018 updates to HMH Leader Central, READ 180 Universal,l and System 44 Next Generation. 

Click here to view the November 17, 2018 updates to Student Achievement Manager, HMH Teacher Central and Math Inventory. 

Click here to view the November 9, 2018 updates to READ 180 Universal, Next Generation Dashboards, and Big Day for PreK. 

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HMH Help Centers for SAM and HMH Teacher Central-based programs are now live! 

The HMH Help Center contains links to the online Help Centers for Student Achievement Manager (SAM), READ 180 Universal, English 3D, Do The Math, iRead, MATH 180, Reading Inventory, Reading Counts! and READ 180 Next Generation. 

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Please note that HMH is no longer providing technical support for WiggleWorks, which is a CD-ROM based product.  If you have additional questions, please contact an HMH representative at 877-234-7323.

Please join our software experts in this Q&A session to learn about the latest updates for your HMH® intervention programs and outstanding technical issues.

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A new version of the eReader (used in the Interactive Teaching System and the READ 180 and System 44 eBook Libraries) will be going live in December. The new version will feature an updated interface; however, it will not carry over previously saved notes and highlights. Teachers who have notes and highlights in their eReader books should save them in Word documents prior to the upgrade. 

Contact HMH Technical Support for more information. 

READ 180 Next Generation is a Flash-based application, and Adobe has announced its plans to stop updating and distributing its Flash Media Player by the end of 2020.

Accordingly, starting on May 1, 2019, HMH will refrain from selling READ 180 Next Generation software licenses and on or about July 1, 2020 HMH will discontinue making READ 180 Next Generation available on sites it hosts.

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FASTT Math Next Generation is a Flash-based application, and Adobe has announced its plans to stop updating and distributing its Flash Media Player by the end of 2020.

Accordingly, starting on May 1, 2019, HMH will refrain from selling FASTT Math Next Generation software licenses and on or about July 1, 2020 HMH will discontinue making FASTT Math Next Generation available on sites it hosts.

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Students using READ 180 or System 44 Next Generation on Chromebooks and desktops using Chrome OS 60 or later and connected to a locally-installed district or school server will be unable to move past the microphone check or record activities in these programs. Contact the Help Desk at 1-800-283-5974 if your students are stuck in the program as a result of this bug. (Note that Chromebooks using earlier versions of Chrome OS are not affected.)

HMH is working on a solution to this issue and will release an update as soon as it is available.

Watch this video for step-by-step instructions creating a READ 180 Universal class and enrolling students using HMH Teacher Central. Once the initial READ 180 Universal class is created in the district or school, additional classes are created and populated using HMH Teacher Central. This video shows you how.

Watch this video for step-by-step instructions creating a READ 180 Universal class and enrolling students using SAM. Unless class data is imported, the school or district's initial READ 180 Universal class needs to be created and populated in the Student Achievement Manager. This video shows you how.

• Watch this video for step-by-step instructions on adding a student in SAM.
• Adding students in SAM will set up the roster so you can begin enrolling them in Scholastic technology programs.

Watch this video for step-by-step instructions on adding a school in SAM. Adding schools to SAM is a first step for administrators to get started with Scholastic technology programs.

Watch this video for step-by-step instructions on adding a class in SAM. Adding classes in SAM is necessary before creating teacher and student accounts.