At-Home Learning FAQs

Answers to Frequently Asked Questions about your at-home learning needs.

I’m having issues logging into one of your programs/platforms. How can I resolve this?

It depends on the program/platform you’re using. For a comprehensive resource of our programs/platforms, please access our Help Center for login information. For your convenience, the following are the most popular platform login resources:

  1. Ed: Your Friend in Learning
  2. ThinkCentral
  3. Holt McDougal Online (HRW)

How do I create an assignment for my students?

Creating assignments are easy! However, the assignment creation process varies depending on the platform you’re using. For a complete list of our platforms and detailed user instructions, please access our Help Center. For your convenience, the following are the most popular platform assignment resources:

Now that I’m logged in, how do I find and use my resources?

Our digital programs have a number of resources available to help enhance the Teacher and Student experience. For a complete list of our platforms and their available resources, please access our Help Center. For your convenience, the following are the most popular platforms and how to use their resources:

How do I use the Personal Math Trainer (PMT)?

We offer Personal Math Trainer on two of our platforms. Please select the following resource links based on the platform you’re using.

How do I get students/teachers set up to use your online platform?

Adding students and teachers to our systems is a process we call rostering. For step-by-step instructions and tools for rostering your students please visit: backtoschool.hmhco.com/roster/

How do I get HMH content into my Google Classroom?

We are offering a free, on-demand webinar that walks through setup and the Teacher/Student Experience using our platform, Ed: Your Friend in Learning. For comprehensive support on Google Classroom, please visit Google’s support page.

Students can’t access and/or complete assignments (buttons missing, can’t drag/drop, screen is blank, etc.). Why is this occurring?

There are a number of reasons why technical issues could be occurring. Commonly, issues are caused by browser settings, addons, and/or configuration. Please reference this article for general best practices on troubleshooting technical issues by browser.